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Return and Exchange

Purchases made on settyscarves.com and in-store may be returned, exchanged, or refunded within (15) days upon purchase. The product(s) must abide to these terms:

 

> Full priced items only.

> Original condition with packaging and tags intact.

> Original receipt or invoice.

                                                                                                                                                               

  • All shipping costs will be borne by customers.
  • Refunds and price difference, if any, will be credited with cash voucher via email.
  • Settyscarves is not liable for parcels lost in transit during return.
  • Settyscarves  reserves the right to refuse a return should the item arrive in dissatisfactory condition.
  • Reward points redeemed and delivery charges paid in the original order are non-refundable.
  • This policy only applies to purchases made on www.settyscarves.com or throughout Malaysia.

 

 

What To Do?

 Step 1: Contact Admin via 

Email : settyscarves@gmail.com 

Whatsapps : +60177771773

 

Return Item

Step 2: 

Return your item(s) in its original condition via courier or drop off at our Showroom at the following address

 

SETTYSCARVES HQ

A0 - 09 - BLOCK A GLENVIEW BUSINESS CENTRE

JALAN 49 OFF JALAN KUARI 

TAMAN PINGGIRAN CHERAS

56100 KUALA LUMPUR

 

Step 3:

Look out for a confirmation email or message on your return status.

 

Step 4:
Refund or exchange process.

( Once we received your return item(s) , we will ship out the replace item(s) or refund money within 7 days.

 

 

  • AS - IS / Defect SALE

During our defect sale , product mark as defect sale cannot be returned or exchanged